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Frequently Asked Questions
How do I place an order?

To place an order, simply browse our website/catalog and add the desired items to your shopping cart. Proceed to checkout, where you'll fill in your shipping details and select your preferred payment method to complete the purchase.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express) and PayPal for online orders. For in-store purchases, we also accept cash and debit cards.

What is your return policy?

We offer a 3-5 days return policy for most items purchased from our store. Items must be in their original condition with tags intact. Please refer to our Returns & Exchanges page for detailed instructions.

How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number on our website or the courier's website to track the status of your delivery.

What should I do if I receive a damaged item?

We apologize for any inconvenience caused. Please contact our customer service team immediately with your order number and a photo of the damaged item. We will work with you to arrange for a replacement or refund as quickly as possible.

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